Monthly Archives: June 2018

To Our Valued Guests:

To our valued guests: As you may know, recently, one of our guests informed us of a service incident regarding their food order. Our business strives to provide our customers with excellent experiences. We take any incident that calls into question our professionalism and dedication to this very seriously. We immediately and thoroughly investigated this unfortunate incident. We spoke with the employee who served the guest as well as the entire kitchen staff and service staff to gather all of the facts so that we Continue reading →

A Message to Our Patrons

Dear Patrons, As you may be aware, there have been media reports about a service incident regarding a food order place by one of our patrons. We are are a 100-year-0ld, family oriented organization deeply rooted in our community here in Astoria. We are immensely proud to serve hundreds of thousands of patrons every year. We take the positive experience of all patrons-which include many of our own families and friends-very seriously. Upon learning of the incident, we immediately started¬† investigating the situation. The employee Continue reading →