Dear Patrons, As you may be aware, there have been media reports about a service incident regarding a food order place by one of our patrons. We are are a 100-year-0ld, family oriented organization deeply rooted in our community here in Astoria. We are immensely proud to serve hundreds of thousands of patrons every year. We take the positive experience of all patrons-which include many of our own families and friends-very seriously. Upon learning of the incident, we immediately started investigating the situation. The employee
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